NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
armoredsaint
Oct 17, 2017Apprentice
Orbi 2 Satellites not showing up on iOS apps
I have the 3 pack from Costco, been fine for the first month, but now the 2 satellites don’t show up on the app on the iPhone and iPad. But if I log in from my desktop using a browser it works and I ...
tsutaz
Oct 17, 2017Guide
I have the same problem since upgrading the Orbi Router to latest firmware. My 2 satellites do not show up on connected devices when I log into the Orbi router nor do they show up on the iphone Orbi app.
pmymmw
Oct 17, 2017Aspirant
Same problem for me. Worked fine when I had 1 satellite but when I added a second neither showed up in the app. Looks like a bug with the iOS app
- tagteamOct 17, 2017Virtuoso
In the event the attached image does not appear, although I don't see the satellites in the device list, I do see the number of satellites at the top of the home page in the iOS app.
- armoredsaintOct 22, 2017ApprenticeI don’t see it on the homepage either after the app update. Netgear makes good hardware, but terrible software and support like all their products.
- tagteamOct 22, 2017Virtuoso
armoredsaint wrote:
I don’t see it on the homepage either after the app update. Netgear makes good hardware, but terrible software and support like all their products.What, exactly, do you see on the home page? I presume that you are, in fact, using the actual Orbi app (and not something like Netgear Genie) and the Orbi app on my iPhone shows the following on the upper right side of the screen:
Internet:
Online
Satellites:
2
What appears on the home page of your Orbi app?