NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi 2 Satellites not showing up on iOS apps
I have the 3 pack from Costco, been fine for the first month, but now the 2 satellites don’t show up on the app on the iPhone and iPad. But if I log in from my desktop using a browser it works and I ...
Same problem for me. Worked fine when I had 1 satellite but when I added a second neither showed up in the app. Looks like a bug with the iOS app
In the event the attached image does not appear, although I don't see the satellites in the device list, I do see the number of satellites at the top of the home page in the iOS app.
- I don’t see it on the homepage either after the app update. Netgear makes good hardware, but terrible software and support like all their products.
armoredsaint wrote:
I don’t see it on the homepage either after the app update. Netgear makes good hardware, but terrible software and support like all their products.What, exactly, do you see on the home page? I presume that you are, in fact, using the actual Orbi app (and not something like Netgear Genie) and the Orbi app on my iPhone shows the following on the upper right side of the screen:
Internet:
Online
Satellites:
2
What appears on the home page of your Orbi app?
the same as yours except my Satellites will say: 0
but again on the desktop browser, it will show both satellites.