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Forum Discussion
Orbi 2 Satellites not showing up on iOS apps
I have the 3 pack from Costco, been fine for the first month, but now the 2 satellites don’t show up on the app on the iPhone and iPad. But if I log in from my desktop using a browser it works and I ...
Hello ChipParson
Have you used the web GUI to see if they show up there to test if its just a display bug in the IOS version?
DarrenM
It appears to be limited to IOS. They don’t show up on my iPhone or iPad but if I log into thee GUI they show up there. It’s strange that they showed up when I first set up the network. Then they disappeared. I know they are working and both are linked into the router using 5G.
Here is a screen shot.
Thanks for sharing the screen shot.
DarrenM
DarrenM - Is there anything that I should try? I upgraded to the latest IOS release when it came out the other day and still the same issue.
Hello ChipParson
We are releasing a new firmware this week what FW version are you using?
DarrenM
- Mine just says...
"satellites: N/A"
The blue light is on so I know the router is seeing the satellite. But it's not showing on the app that I have a satellite connected. If the network map is supposed to show a satellite...that is also not showing a satellite Try removing the app from the phone, reboot the phone then re-install the app and set up from scratch...
Porterhouse0 wrote:
Mine just says...
"satellites: N/A"
The blue light is on so I know the router is seeing the satellite. But it's not showing on the app that I have a satellite connected. If the network map is supposed to show a satellite...that is also not showing a satellite
