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fbarnako's avatar
fbarnako
Follower
Mar 08, 2020

Orbi 25 and Mac Mail - hours of tech support, no solution.

I am unable to add email accounts to Mac Mail.  My web hoster/email provider is IONOS.  When I try and add my IONOS email accounts to Mac Mail nothing 'takes'.  IONOS says Apple is not connecting to ...
FURRYe38's avatar
FURRYe38
Guru
Mar 09, 2020

What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

fbarnako wrote:

I am unable to add email accounts to Mac Mail.  My web hoster/email provider is IONOS.  When I try and add my IONOS email accounts to Mac Mail nothing 'takes'.  IONOS says Apple is not connecting to its IMAP server; Apple says it's all good on their end.  The accounts work on Webmail/IONOS but I can't get them Mac Mail.