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Orbi 2gh Issues with Smart Devices and Hubs that are 2gh Only
Orbi Smart Devices and Hubs Problems Problems with smart hubs and devices that require the 2gh only. Hi I tried past stand alone wifi routers (Asus,Linsky) priced over $300 and now the Orbi. My ho...
Harmony Hubs only work with a dedicated 2.4gHz network. I was told by a Harmony tech support rep that a firmware update was in the works; however no ETA. In the interim, I may use my old router as an Access Point and disable the 5gHz network to see if that will work. A salesman in Best Buy suggested the Netgear power line as a possible solution. I am going to call Netgear to see if the have can help me with these workarounds.
I am currently running 3 Harmony Hubs into a Orbi router setup.
1 is connected to the router and the other 2 are connected to the satellite.
They have been up and running since last Dec/Jan. Only the one connected to the router has ever given any problems and that was a disconnection overnight but even that sorted itself by next morning.
Very occasionally when trying to connect by smartphone it will not see them and try and connect via cloud, but even then if I intervene and cancel the attempted cloud connection I can connect via the network.
I have both beamforming and Mu-Mimo unchecked in the router setup, but the rest is all standard setup.
Thanks for that prompt reply. That is very interesting. I have the RBR40. The Harmony Hub is literally 4 feet from the router. However, I tried for an hour to get it to recognize the network, but it would not. It tried to connect through the Cloud, but it would not connect that way either. When I called for support, I was told that it needed a dedicated 2.4 ghz ssid to connect. I was also told that there was no way to manually connect. I would welcome any other thoughts on getting the hub connected to the Orbi network - using another router in AP mode attached to the Orbi; or any other suggestions such as the Powerline (the guy in Best Buy suggested that). I am glad that you are able to use the Hub without any issues. I'm pretty sure that my firmware was updated; however, I have not been in that home since 5/18 and I'm sure that the firmware is not updated to the latest version.
There is a great troubleshooting section on the Logitech Harmony site here … Wi‑Fi won't connect or frequently disconnects from the hub
Its probably worth factory resetting the Harmony Hub and starting afresh.
Personally, I used the Harmony software on a networked PC to set up most of the Hubs, afterwards using the Android app to edit the devices.
It may be helpful to check the router is transmitting 2.4Ghz and has not been accidentally unchecked.
Also, I have an old Nexus 7 tablet which I have changed the settings to only connect to 2.4Ghz WiFi networks, ensuring that the tablet is on the 2.4Ghz side of the network.
I have found this particularly useful with my Wemo switches which I struggled with when using a 2.4 / 5Ghz smartphone.
Hopefully you can get them up and running.