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Forum Discussion
Stella01
Jun 17, 2019Aspirant
Orbi 50 not allowing connection to streaming services
I just installed the Orbi. My problem is that none of my streaming services accessed through a Roku, Nvidia shield or AppleTV will play content. I am able to access the interfaces all apps on these d...
- Jun 19, 2019
Success!! I am having zero issues now that I have set the Orbi to AP mode. Thanks SO much for your help and patience. I am a little surprised there was not more upfront info concerning how different modems require different setups. However, thanks for everything.
FURRYe38
Jun 18, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).