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Orbi 50 not allowing connection to streaming services
I just installed the Orbi. My problem is that none of my streaming services accessed through a Roku, Nvidia shield or AppleTV will play content. I am able to access the interfaces all apps on these d...
Success!! I am having zero issues now that I have set the Orbi to AP mode. Thanks SO much for your help and patience. I am a little surprised there was not more upfront info concerning how different modems require different setups. However, thanks for everything.
Wow, lots of things!
the firmware was updated to the latest, sorry don’t know the #. The modem is the stock AT&T modem/router with a fiber connection. I have since uninstalled the Orbi so some of the info is not available. However, your question about AP mode versus Router mode sounds like it might be an issue. My setup was done via netgear mobile app and everything was done in “auto-mode”. My sassumtion it was setup in router mode. This might be a problem since my AT&T modem is also a router, which from digging a little bit, would suggest it should be set up in AP mode. Maybe this is my problem. One of devices that would not connect did give me an error message of “Port 80 cannot find the expected ....” so a problem with port 80, whatever that might suggest. Of course, this is beyond my technical grasp, but I would love to get this working. I will try all your suggestions and report back. Thanks so much.
Ya, having a router at the modem will cause problems.
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Thanks. I can certainly easily do #2 & 3, since the WiFi is disabled on my AT&T modem. What is the advantage of #1? Obviously, talking with AT&T about anything is a hassle and a crapshoot.
I would need to have the Orbi router be able to also connect via wire, Also the satellite. Is this available in scenario 2 & 3? Sorry for being so unsophisticated regarding these things, but this stuff is SO beyond my understanding. Thanks for your patience
Stella01 wrote:Thanks. I can certainly easily do #2 & 3, since the WiFi is disabled on my AT&T modem. What is the advantage of #1? Obviously, talking with AT&T about anything is a hassle and a crapshoot.
I would need to have the Orbi router be able to also connect via wire, Also the satellite. Is this available in scenario 2 & 3? Sorry for being so unsophisticated regarding these things, but this stuff is SO beyond my understanding. Thanks for your patience
From my reading AT&T is horrible about letting their devices be placed in modem only mode. So option 1 probably isn't much of an option.
I've never used option 2 that FURRYe38 listed.
I have used option #3 with orbi and it worked great. Only downfall is losing some of Orbi's advanced functions such as Circle/Armor/advanced lan settings/etc.
You do need the main Orbi connected back to your ATT box via a ethernet wire. The satellite can be hooked up via the wireless backhaul or a wired backhaul. Either will work for both scenarios.
Advantage of Option #1 is to limit traffic over a router thats built into a modem. If you can get the modem into modem only mode then this will just help pass thru the traffic from the ISP to the Orbi router with out any additional processing. However as mentioned, ATT and some modems are not supporing of fullying being bridged so Try Option #2 so you can keep use of the main features of the Orbi router in router mode, or try #3.
Don't worry about the technical side of things here. Why we are here to help out. :smileywink:
Stella01 wrote:Thanks. I can certainly easily do #2 & 3, since the WiFi is disabled on my AT&T modem. What is the advantage of #1? Obviously, talking with AT&T about anything is a hassle and a crapshoot.
I would need to have the Orbi router be able to also connect via wire, Also the satellite. Is this available in scenario 2 & 3? Sorry for being so unsophisticated regarding these things, but this stuff is SO beyond my understanding. Thanks for your patience
Thanks so much for all the help! I will give scenario 3 a shot today and report back.
