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Forum Discussion

Cvang1989's avatar
Cvang1989
Aspirant
Jan 02, 2022

Orbi 5G Router NBR750 & Ring Stick Up Cam

Hello I'm hoping that someone can help me. I have recently purchased a Orbi 5G Router NBR750 but I cannot get it to work with my Ring Stick Up Camera. I can get all of my other ring devices to work (e...
Troubleshooting
Mikey94025's avatar
Mikey94025
Hero
Jan 02, 2022

Try setting your CTS/RTS Threshold to 2347 to maximize compatibility with older wireless devices:

  1. Go to the web admin portal at http://orbilogin.com/
  2. Click to the Advanced tab, Advanced left menu, Wireless Settings
  3. Set CTS/RTS Threshold to 2347 for both 2.4hz and 5Ghz networks
  4. Press Apply

See if that helps.  If problems still persist, next try disabling AX mode for the 2.4Ghz band:

  1. Go to http://orbilogin.com/
  2. Click to hte Advanced tab, Setup left menu, Wireless Setup
  3. Uncheck "Enable 2.4G" under the top Enable AX section
  4. Press Apply
  • Cvang1989's avatar
    Cvang1989
    Aspirant
    Jan 02, 2022

    I have tried that, did not work.

    Thanks for that suggestion.