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Forum Discussion
Cvang1989
Jan 02, 2022Aspirant
Orbi 5G Router NBR750 & Ring Stick Up Cam
Hello I'm hoping that someone can help me. I have recently purchased a Orbi 5G Router NBR750 but I cannot get it to work with my Ring Stick Up Camera. I can get all of my other ring devices to work (e...
FURRYe38
Jan 19, 2022Guru - Experienced User
Any progress on this?
Cvang1989 wrote:
Hello I'm hoping that someone can help me. I have recently purchased a Orbi 5G Router NBR750 but I cannot get it to work with my Ring Stick Up Camera. I can get all of my other ring devices to work (ex. My indoor camera, security system, chime pro, etc) it's just my stick up cameras that I'm trying to set outside that is not working. Things that I have tried:
1. Disabling the 5G
2. Changing my password for router
3. Tried to connect through chime pro
4. Tried to connect through a secondary router that I have through the 2.4ghz wifi.
I'm assuming that it's some kind of setting within the Orbi that may need to be reconfigured but I cannot figure it out. Any suggestions would be great. Thank you
- Cvang1989Jan 19, 2022Aspirant
Are you having the same issue?
The best thing for me was to just return the product. As much as I liked it, there isn't anything you can use (not to my knowledge) to use it as a home internet. Not sure where you can find a plan or carrier that would give you montly unlimited data (if not, at least more then 50GB) for a reasonable price. I thought that I was going to be able to go through T-Mobile with their 100GB but I thought wrong. Orbi will only work with the 50GB per month and my kids need it way more than that. The struggles I had with this device connecting to my Ring camera's and no more than 50GB made me submit it back in as a return. If you only needed 50GB per month it might work for you.
- FURRYe38Jan 19, 2022Guru - Experienced User
I don't have this specific model product.
If it's not working for you then it maybe best to return it and find something that does.
Good Luck.