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Forum Discussion

ginunicyb's avatar
ginunicyb
Aspirant
May 31, 2020
Solved

Orbi 5Ghz Network

Hello,  It seems my Orbi's 5Ghz network stopped working. It doesn't show 5G channel in the Control panel dashboard. Also I can't see Orbi 5g in the WiFi analyser. The signal is set to 100% and chann...
  • FURRYe38's avatar
    FURRYe38
    Jun 02, 2020

    Good to hear. Please mark your thread as solved so others will know.

     

    Be sure to make a backup configuration to file for save keeping. Helps save time if a reset is needed again. 

    Enjoy. :smileywink:

     

    ginunicyb wrote:
    Full reset helped.

     

CrimpOn's avatar
CrimpOn
Guru - Experienced User
May 31, 2020
ginunicyb wrote:

It seems my Orbi's 5Ghz network stopped working. It doesn't show 5G channel in the Control panel dashboard. Also I can't see Orbi 5g in the WiFi analyser. The signal is set to 100% and channel is set in the settings. 

I agree with FURRYe38 that this is "damn odd."  You might try changing the 5G channel from 36 to 48, "Apply", and after the Orbi comes back up perform a "regular reset".  (Not a "Factory Reset".  Just press the reset key (inside the tiny hole) for one second and let go.)

 

The business with Double NAT is correct, but seems irrelevant to the problem at hand.  Orbi should broadcast both 2.4G and 5G channels even when not connected to a modem at all.