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Forum Discussion
Orbi 753 drops internet connections every few days, unplug plug connection to modem fixes it
My Orbi 753 mesh was working fine for a few months after I purchased it. But now every few days (every 4-5 days), the router would lost internet connection with the purple light on. I had to manually unplug and plug the connection to modem. And it immediately fixes itself. I have replaced the cable from modem to router, but it didn't help. Looking at the logs, there was not much useful infomration either.
Any advise on how to debug and fix this issue? Apology if this has already been discussed somewhere.
Thanks!
1 Reply
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
