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EarleSelf's avatar
EarleSelf
Aspirant
Mar 10, 2022

Orbi 78 - Unowned devices on network...

I logged on my router and found two strange devices on the network - an Amazon smartspeaker, and an Amazon Fire TV cube. I own neither. In addition, I'm in the middle of 3 acres and no house is closer than 450' or so. I did block access. Is there any more I can do?

 

7 Replies

  • Please confirm the Orbi model you have? ORBI 78 is not a product model. More like a default wifi SSID name. 

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    • EarleSelf's avatar
      EarleSelf
      Aspirant

      It is indeed named "Orbi." It's stamped all over it. (See the other replying poster.) The Firmware is V2.7.3.32...


  • EarleSelf wrote:

    I logged on my router and found two strange devices on the network - an Amazon smartspeaker, and an Amazon Fire TV cube. I own neither. In addition, I'm in the middle of 3 acres and no house is closer than 450' or so. I did block access. Is there any more I can do?


    Netgear includes software in the router that attempts to discover what devices are, mostly by lookiing at the hardware MAC address of the network adapter (wired or wireless).  They have a version of the Fing app buried in the Orbi firmware.  This process is not always correct.

    You can check for yourself by entering the reported MAC address into a web site that uses a manufacturer database, such as these:

    https://www.wireshark.org/tools/oui-lookup.html 

    https://ouilookup.com 

    The most recent firmware for Apple iOS, Android OS, and laptops has a feature that creates 'anonymous' WiFi MAC addresses in place of the actual hardware MAC address.  Needless to say, this wreaks havoc with programs that attempt to guess what something is from the MAC address.  Now that you have blocked these two devices, you might want to be alert for something in the house that has stopped working.

    • EarleSelf's avatar
      EarleSelf
      Aspirant

      Thanks. I've been on the lookout, assuming a possible misidentification. It happens my attached Arlo camera network is not working, at least the recordings on their server aren't accessible. This may be an independent problem, though. You'd think one Netgear product would be able to accurately ID a product formerly produced by a division of Netgear. Also, I believe I'd lost contact with Arlo's servers before I blocked access to the two unknown devices. I've unblocked them as a test and I still can't access Arlo's servers, so I think that's a separate problem. I will try the two tools you posted...

      • EarleSelf's avatar
        EarleSelf
        Aspirant

        The Arlo problem was independent. They're back up. Adding to my prior remark, I've had good luck with the Orbi and two satellites, meshed, but they go up only to 866. Since I'm on Google Fiber's 1 gig service now, that's fine. However, I'm about to step up to the 2 gig and that will require that I use their 2 gig router and one or two satellites. It will also require reinstallation of all 20 or so devices, so it should smoke out any freeloaders...