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Forum Discussion
ORBI AC 2200; RBK20W
Hello, I thought I might reach out once again to this community to see if anyone can offer a step by step process to resolve an ongoing issue with my Orbi. My current NG Firmware is:v2.3.5.26. Cur...
Thank you FURRYe38 for your detailed reply much appreciated. The ISP modem is ARRIS SB6190. I am not sure but I assumed that the ORBI is in the router mode. And I am connected to the router in fact, my 5e cable is connected to the ethernet that is located on the back of the router and to my computer which is about 4ft away. I have one Satellite which is 45-48 ft from the Router base; home is 1350sqft.
FURRYe38, I just want to be clear that I am not experiencing any issue on the WiFi side in fact, my ISP is providing 150mbps and i am seeing on ORBI internet speed 175 up and 6.00 down. And we do have many WiFi users in the area. So your thought is to try the last 3 sentences of your reply:
What channels are you using?.Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless SettingsTry disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Thank you
Try this, power OFF both ISP modem and RBR for 1 minute, then power ON the ISP modem and let it sync. Then power ON the RBR.