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Forum Discussion
Pmsmith
Dec 04, 2019Follower
Orbi ac2200 start up
In setting this up, my phone says it is connected but the app says I'm not and cannot finish the setup. What do I do now?
plemans
Dec 05, 2019Guru - Experienced User
If you're having an issue with orbi, this is the forum for extenders, not orbi. Here's your forum.
https://community.netgear.com/t5/Orbi/bd-p/Orbi
one thing you can try though is to connect a laptop/pc to the orbi and use the manual setup method. i actually prefer this to the app as it tends to be quite a bit faster and easier than the app.