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Forum Discussion
DingoNZ2
Mar 22, 2025Tutor
Orbi AC2200 Tri-Band RBR20
Why does my router keep dropping out?8
plemans
Mar 23, 2025Guru - Experienced User
Like michaelkenward says, details are key to helping on an online forum.
1. what modem/gateway is it connected to?
2. what firmware is on the router and satellites?
3. how big is the home and what is the interior walls made of?
4. how far apart are the router/satellites and whats in between them?
5. Describe "dropping out" more. Is it all devices? Wired devices? only 2.4ghz wired? Is it devices connected to the satellite but not the router? etc.
6. what fixes the issue?