NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tranli87
Feb 24, 2020Follower
Orbi AC2200
I recently purchases the Netgear Orbi AC 2200, Model # RBK43S-100NAS. I followed the steps by step set up on my phone for the orbi router and satellites, but when I completed th process I get the fo...
FURRYe38
Feb 24, 2020Guru - Experienced User
What Firmware version is currently loaded? Version needs to be the same on the RBR and RBSs.
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean