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Forum Discussion
Snofire
Mar 24, 2019Aspirant
Orbi AC300
About 2 weeks ago when (almost to the day) when Facebook had it's huge meltdown I noticed that my network would no longer go to a few different https sites. I have factory defaulted the whole Orbi sy...
- Apr 01, 2019
I contacted Support and got it fixed now after about 30 minutes on the phone. There was some hidden setting that was unchecked that was blocking some of the https sites.
Snofire
Mar 24, 2019Aspirant
Also downgraded firmware and updated to 2.3.0.32. No change.
- Chuck_MMar 25, 2019Mentor
A few questions:
- What DNS are you using?
- You have not updated to V.44 firmware because?
- Do you have Circle or Access Control enabled?
- What equipment is connected to your Orbi (make model of modem)
- SnofireMar 25, 2019Aspirant
- What DNS are you using? Get Automatically from ISP
- You have not updated to V.44 firmware because? I don't see where I'm able to download or upgrade to that
- Do you have Circle or Access Control enabled? No
- What equipment is connected to your Orbi (make model of modem) Arris Surfboard SB6190
- plemansMar 25, 2019Guru - Experienced User
Snofire wrote:
- What DNS are you using? Get Automatically from ISP--Try to change DNS providers on your router and see if that helps. Here's an article on how to change it. You can use several different dns providers and the article has a link to the public dns providers -https://www.lifewire.com/how-to-change-dns-servers-on-most-popular-routers-2617995
- You have not updated to V.44 firmware because? I don't see where I'm able to download or upgrade to that--it hasn't been loaded onto the website yet but if you check automatically it might be there. Advanced tab-->administration-->firmware update-->check for update
- Do you have Circle or Access Control enabled? No
- What equipment is connected to your Orbi (make model of modem) Arris Surfboard SB6190