Orbi AC3000 | Help ISP

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FURRYe38 wrote:

This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

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mvpcurtis wrote:

So I purchased this system and it finally arrived yesterday. I've been trying to connect and and set them up but it appears that when I login to my router which my internet service provider has provided for me, there's no bridge mode. I've searched the web and found that Sky doesn't like their customers to use third party devices.

 

I paid £300 for this system so I'm wondering if anyone is able to help me out in anyway in successfully setting the system up if it's even possible. Thank you.

 

Country - United Kingdom

ISP - Sky

Package - Super Fast Fibre

Devices - Sky Q hub (router/modem), Sky Q TV box and a Sky Q mini TV box.

 

Thank you.

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FURRYe38 I'd like to attempt option 2 since there's no bridge or modem mode available within my Sky Q hub so my next question is how do I configure the DMZ?

Thank you.