I have a couple of Amcrest outdoor wireless cameras that didn't work well because of the wifi range of my Verizon router. I purchased ther Orbi system because I thought it would solve the dropout problem I was having. After installing the Orbi, the cameras no longer worked. Amcrest tech told me that their cameras will not work with the Orbi syystem making it pretty useless for me. Is there a workaround for my problem or should I just return it?Thanks for your help....

If your new to the IP cam scene, you have to hard wire the camera into your router and use the Amcrest IP config software to see the IP of the camera, then you can log into that camera using IE and in the settings select the wireless network for that camera.

Not sure which Amcrest camera you have but I suspect they are probably pretty similar. I setup the static IP on the camera. It is a bit confusing the first timeand you have to save things in the corect order. Not sure if you are using them as wired or wireless, but it does not matter. On your camera go to the Network configuration The first field is either wired or wireless. Select which one you are using. Next line down select static.Then put in your Ip address, your local gateway/router and your local dns, which can normally just be your router/gateway. Go down to the bottom and save this first. You will then need to go up to the top and verify that it still shows wired or wireless (whichever you are using). Be sure to click on "Save as Default" to the right of this or it will revert back to wired. To verify this, get out of the screen and then come back in to make sure it saved your settings. You should also setup your wifi here.

Hello tydmeter Are the cameras dropping all the time if so have you tired to disable beamforming and mumimo in the router settings? Or do the cameras not connect to the network at all? DarrenM

HI and thanks for responding. Currently, the cameras won't connect wirelessly because every time I plug in a camera to configure it the IP addess changes. This never happened with the Verizon wireless and it doesn't happen with the camera connected to the router directly. For example, when I configure a camera while connected directly to the router and then switch it's configuration to wireless the ip address changes. Amcrest techs are telling me that it's the Orbi. I tried configuring a camera while plugged into the router and then turned on the Verizon wireless and switched the camera to wireless and the ip address stayed the same. I was then able to use the camera wirelessly. When connected to Orbi, the ip address seems to change every time the camera is powered down and reconnected wirelessly.

Hello tydmeter You can reserve the IP address for every camera so that does not happen under Advanced-Setup-Lan setup in there you can reserve the IP address based on mac address of the device. DarrenM

Orbi AC3000 and Amcrest wireless camera

21 Replies

DarrenM
Sr. NETGEAR Moderator
Apr 25, 2017
Hello tydmeter

Are the cameras dropping all the time if so have you tired to disable beamforming and mumimo in the router settings? Or do the cameras not connect to the network at all?

DarrenM
- tydmeter
  Guide
  Apr 25, 2017
  HI and thanks for responding. Currently, the cameras won't connect wirelessly because every time I plug in a camera to configure it the IP addess changes. This never happened with the Verizon wireless and it doesn't happen with the camera connected to the router directly. For example, when I configure a camera while connected directly to the router and then switch it's configuration to wireless the ip address changes. Amcrest techs are telling me that it's the Orbi. I tried configuring a camera while plugged into the router and then turned on the Verizon wireless and switched the camera to wireless and the ip address stayed the same. I was then able to use the camera wirelessly. When connected to Orbi, the ip address seems to change every time the camera is powered down and reconnected wirelessly.
  - DarrenM
    Sr. NETGEAR Moderator
    Apr 25, 2017
    Hello tydmeter
    
    You can reserve the IP address for every camera so that does not happen under Advanced-Setup-Lan setup in there you can reserve the IP address based on mac address of the device.
    
    DarrenM
Guytech
Apprentice
Apr 28, 2017
Sorry about your frustration! Like I said, L don't have any issues whatsoever. You can also try to reserve the camera IP address in the camera software as well as on the Orbi. You will see that there is an option under network in the camera where you can untick DHCP and choose an IP address for your camera. You can then reserve the same IP address on the Orbi. That should resolve your issue. Hope you get it figured out!
- tydmeter
  Guide
  Apr 30, 2017
  Thanks so much for your helpful response. After fooling with this thing for almost a day, I realized that there appears to be 3 networks on my system (I think). One is the original Verizon router -wireless - modem, and the other is one created by the Orbi system. I don't know what the third one is.They don't really communicate. I plugged one of my computers into one of the ports on Orbi (took it from the Verizon router) and changed the ip addresses on the cameras. I also reserved the addresses and then I was able to get both of them working. There was no problem when I was using the original Verizon wireless that came with the router but when I added Orbi wireless, that's when my computer could no longer see the cameras. I'm not sure why this happened and I'm not sure that the explanation is correct. Here is what I have now. The two cameras appear to be working and I can view both on the Ipads here in the house and the original computer that is plugged into Orbi. On the second computer, I can only view one of the cameras and on my android phone I can view only one of the cameras. Not perfect and very confusing to me. At any rate, they're working and viewable here in the house. It's a start. I don't understand why there are three networks and this is clearly confusing things. I think gear made to be used by the average consumer should not be so difficult to use.
  Thanks,
  tydmeter
  - Tangmu
    Star
    Aug 05, 2017
    I know this thread is a bit old, but I have the same issue. I had 5 Amcrest cameras up and working on a Fios router, then changed to the Orbi, and two of the cameras keep falling off the network. The rest work fine.
    The cameras that are working with the Orbi are IP2M-841.
    The cameras that are *NOT* working with the Orbi are IP3M-943
    Today I took both the IP3M cameras and factory reset, then upated the firmware. Then I re-installed them like new cameras, using a wired ethernet connection to the Orbi router, and then entering the WiFi info via the Android app.
    I gave them fixed IP addresses on the Orbi for good measure.
    They are working at the moment, but if I log into the IP3M-943 camera web page via the IP address, under WiFi I see my SSID listed 3 times, with different signal strengths.
    If I log into the IP2M-841 web page, I see only one SSID. So it's handled ok on those cameras, but not in the IP3M-943 cameras.
    Seems like a problem with Amcrest, and only on some camera models.
    Sorry, no solution for you, but maybe this info will help.

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Orbi AC3000 and Amcrest wireless camera