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Orbi AC3000 and iOS devices connection issues
Hi everyone. Hoping to get some tips on how ot resolve my issue. I have intermittent connectivy problems but only with iOS devices, both iPads and iPhones. No issues with Macbooks or PCs or Samsung G...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Has a factory reset and setup from scratch been performed since last FW update?
You might update to v40 since it's more recent than v4:
Thanks for your reply. I haven't had issues with the modem - it works great with other routers. It is in bridge mode.
I am on the latest firmware - v2.5.2.4. Orbi says No new firmware version available.
Are you saying that I can reset the router to factory default AFTER having updated to latest firmware? That sounds like it would wipe out the firmware update, no? And why is this recommended? It is a brand new router.
Also, an interesting observation. I did disable the Daisy Chain option since I have only 1 satellite. But this made the performance of the satellite much worse. With Daisy Chain enabled, I get 500 mbps speeds, with daisy chain disabled, I get < 100 mpbs speeds. So I left it as enabled.
vincent42 wrote:Thanks for your reply. I haven't had issues with the model - it works great with other routers. It is in bridge mode.
What is the mfr and model# of this modem?
I am on the latest firmware - v2.5.2.4. Orbi says No new firmware version available.
NG doesn't always put up more recent FW on the services for Orbi to detect. User are encouraged to look at NG download site for most current versions:
https://www.netgear.com/support/
Are you saying that I can reset the router to factory default AFTER having updated to latest firmware? Yes. That sounds like it would wipe out the firmware update, no? NO! And why is this recommended? It is a brand new router.
Also, an interesting observation. I did disable the Daisy Chain option since I have only 1 satellite. But this made the performance of the satellite much worse. With Daisy Chain enabled, I get 500 mbps speeds, with daisy chain disabled, I get < 100 mpbs speeds. So I left it as enabled. Daisy Chain should be DISABLED for 1 RBS.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.What is the mfr and model# of this modem?
I don't know. Before I spend time looking it up, may I ask, why is this relevant? I have not had any issues with the Modem.
I am on the latest firmware - v2.5.2.4. Orbi says No new firmware version available.
NG doesn't always put up more recent FW on the services for Orbi to detect. User are encouraged to look at NG download site for most current versions:
https://www.netgear.com/support/
Interesting. Why would Netgear not make it easy for users to upgrade firmware. It seems like a lot of extra effort to download and then (how?) install manually the firmware. Not very well thought out.
Are you saying that I can reset the router to factory default AFTER having updated to latest firmware? Yes. That sounds like it would wipe out the firmware update, no? NO! And why is this recommended? It is a brand new router.
What is the tought behind factory reset? It is a new router.
Also, an interesting observation. I did disable the Daisy Chain option since I have only 1 satellite. But this made the performance of the satellite much worse. With Daisy Chain enabled, I get 500 mbps speeds, with daisy chain disabled, I get < 100 mpbs speeds. So I left it as enabled. Daisy Chain should be DISABLED for 1 RBS.
Well, it should be disabled but when I disabled it the satelllite did not work. There seems to be a disconnect between should and what actually happens.
What is the size of your home? Sq Ft?
About 4000 sq ft. But the issues are not distance related. I am only 20 feet from router when the issue shows up.
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.Distance between router and satellite is about 30 feet.