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sealinski's avatar
sealinski
Follower
Feb 04, 2021

ORBI AC3000 not playing nicely with Meraki

Like many now I work from home. I have an Orbi RBK50 router and connected to that is my work set up, which includes a Meraki MX64W. When I connect it to my router (My  router acts as a semi splitter for all other connected internet in the unit) it turns white as it should meaning it is connected, but no internet comes through. My ISP and my IT don't seem to know what to do. THey say it could be double NAT'ing, but when I put my router in Access Point mode it completely messed everything up. When I had this same problem months ago, I changed my DNS addresses to the Google one 8888,8844 and it actually solved thre problem, but not this time. Any ideason what I can do? Thanks

 

P.S. And I guess this could also be an ISP issue as well, and have nothing to do with the Orbi.

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru
    Feb 04, 2021
    sealinski wrote:

    Like many now I work from home. I have an Orbi RBK50 router and connected to that is my work set up, which includes a Meraki MX64W. When I connect it to my router (My  router acts as a semi splitter for all other connected internet in the unit) it turns white as it should meaning it is connected, but no internet comes through. My ISP and my IT don't seem to know what to do. THey say it could be double NAT'ing, but when I put my router in Access Point mode it completely messed everything up. When I had this same problem months ago, I changed my DNS addresses to the Google one 8888,8844 and it actually solved thre problem, but not this time. Any ideas on what I can do? Thanks

    It would really be helpful to see a rough diagram of how this is set up.  My imagination is....

     

    ISP modem (model number? "modem only"?, combination modem/router/wifi? router or bridge mode?) connected to Orbi WAN port

    (if the ISP is "only a modem", then the Orbi cannot be in access point mode)

    Orbi RBR50 router providing WiFi to "non-work" client devices (wired and WiFi)

    --Orbi LAN port connected to Meraki MX64W (combination router/firewall/WiFi device?)

    Work devices connected to Meraki (wired or WiFi?)

     

    What "turns white"?  Never blue?

    https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean 

    Which devices get no internet? (everything connected to the Orbi? work devices connectedto Meraki?)