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Dtomaso1's avatar
Dtomaso1
Follower
Jan 12, 2019
Solved

Orbi ac3000 rbk50 won’t connect to internet. Brand new. First setup.

Hello, wifi working. Connected Devices listed on orbi app. Can check internet speed on orbi app. But no internet connection. Have rebooted, tried new cables. Tried old router. Works fine. Frustrated....
  • antscilla's avatar
    Jul 07, 2019

    I kept getting the message saying not connected to Internet while setting up the Orbi RBK50 on my phone. The problem was that I had private DNS mode setup on my phone. Once I disabled this, everything worked fine.