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Forum Discussion
Orbi AC3000 (RBR50) is in AP mode, can't connect to internet, can't be accessed via ethernet
Hi, My ISP recently performed maintenance which changed the signal to my internet modem and caused complete internet degradation. After the ISP fixed the issue, which included moving the modem, ...
I'd re-trace back what changes you did if the system had been working before.
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
I'd check into the firewall device to make sure it's not blocking anything that is going to the RBR in AP mode.
Be sure your using the WAN port on the RBR in AP mode for the main connection to the host router for internet services.
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Hello,
Thanks for your info. Yes, I have rebooted computer, modem and Orbi RBR50 multiple times. The firewall is no longer in place - i have completely removed it. It appears that the Orbi router can't get internet access when connected directly to the modem because it is in AP mode (the firewall was in router mode and therefore the Orbi in AP mode). I assume I have to put the Orbi back into router mode, to get internet access? That's what I am trying to do, but I can't get into the Orbi; have tried several different ways - cannot get into the Orbi router to put it back into router mode.
I should also add that apparently the firewall got corrupted in all the back and forth with rebooting various devices. It's now on its way back to the OEM for fixing. This is why I need to put the Orbi router back into router mode, so it can get internet access from the modem. But I can't get into the Orbi router....
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.The internet modem is a Netgear CM600. I am using a CAT6 cable. Should router get internet from the cable modem if it is in AP mode?