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Forum Discussion
Orbi AC3000 satellite slow connection
Hi all, I hope someone can help me here. Last week my Orbi satellite started to continuously lose connection. In the Orbi iOS app it would have a purple dot and reset. It would keep doing this and th...
Are you in router or AP mode on the Orbi router? Are there switches in between or are you directly connected to the ISP modem/router? Maybe change out the cable connecting the Orbi router to the ISP modem/router?
Go to orbilogon.com under basic > wireless and change the WIFI channels. IOt's different for everyone. I use NetSpot to see what other WIFI systems are close, and there are other programs and apps you can use for the phone. tablet, or PC.
Mstrbigthank you for the quick response.
The Orbi is in router mode.
There are no switches. The AT&T ONT is connected directly to the ARRIS, from the ARRIS direct ethernet to the RBR50 (router). Router and satellite (RBS50) are connected via wireless backhaul.
Thank you for a great tip about NetSpot. I was able to identify that channel 6 was used by neighbours so I switched mine to channel 1. SonosNet is using channel 11, so that seemed reasonable.
Network and topology continues to be stable but there has not been any change to devices connected to the satellite. They're still very slow. I fear the satellite failed and it is out of warranty. Am I SOL?