Orbi AC3000 Satellite Unable to Connect via Ethernet Backhaul

Orbi AC300 v2.7.4.24 RBR50 - base RBS50 - satellite Hello! I’m confused as to how to setup my base and satellite for Ethernet backhaul. Both are connected to an AT&T modem with WiFi switched off ...

CrimpOn
Dec 03, 2024
Stoic-pillar wrote:
I was hoping to link both the RBR and RBS directly to the modem, in a similar fashion to the documentation.

Alas, you are not the first person to reach the wrong conclusion from this diagram. What the drawing does not show is the link between the Orbi system and the Internet. Installation instructions describe connecting the WAN port to the Internet Service Provider. Where should it be?

If only the person creating these drawings had shown the router WAN port connection, people would not attempt a connection that simply does not work.

One suggestion is to try this:

Move the RBR50 router to the modem location and connect the WAN port to it.

Place the satellite in one of the other locations and connect it to one of the router LAN ports.

Place the switch in the other location and connect it to a different router LAN port.

There are still two WiFi devices. There are still Ethernet ports in three rooms.

FURRYe38

Guru - Experienced User

Dec 02, 2024

Did you plug in the RBS to the back of the RBR and see if they connect. Need to give about 3-5 minutes and the top ring should turn blue.

First make sure the RBS wirelessly connect to the RBR. Once thats done, then ethernet connect them behind the RBR.

Brand and model# of the switch?

Be sure the switch is connected BEHIND the RBR, then the RBS to the switch.

Stoic-pillar

Aspirant

Dec 03, 2024

Thanks for the quick reply!

The modem is AT&T/nokia BGW320-505.

The modem is in the “Library.” The RBR in the family room and the RBS in the “office.”

The modem feeds into three Ethernet drops, the two relevant CAT6 runs lead to the library and office

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Orbi AC3000 Satellite Unable to Connect via Ethernet Backhaul