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Forum Discussion
SteffenDK
Apr 28, 2019Aspirant
Orbi AC3000 slow speeds
Hi.
We have connected the orbi AC3000 router to our fiberbox. We meassure the speed from the fiberbox directly to the speed provided by our ISP, but when we connect the orbi and test the speed thro...
plemans
Apr 28, 2019Guru - Experienced User
couple questions. What is your "fiber box"? Model number helps. Does it have integrated router functions? These can change speeds with QoS or other features integrated into it. If it has router functions, i recommend contcting your provider to help set it up for passthrough function/modem only function. If that isn't possible, you can try the orbi in AP mode.
What firmware is on the orbi?
Wireless isn't a good test of speeds because that's dependant on the device and the wireless setup of the device.
- SteffenDKApr 28, 2019Aspirant
The fiberbox is without a router. The brand og the fiberbox is Comega. According to the ISP it is One og the most stable around.
i know that wireless is not a good measure point, but with our former ISP and the setup there we had no problems in obtaining a speed of 400 mbs in our download even through wireless.
- plemansApr 28, 2019Guru - Experienced User
SteffenDK wrote:
The fiberbox is without a router. The brand og the fiberbox is Comega. According to the ISP it is One og the most stable around.
i know that wireless is not a good measure point, but with our former ISP and the setup there we had no problems in obtaining a speed of 400 mbs in our download even through wireless.
couple things. Were you using the Orbi with your prior ISP setup? If so, whenever people switch isp's, its always a good idea to reset the devices and start back from factory settings.
I know you say the fiber doesn't have routing functions. Do you have the model number on it?
- SteffenDKApr 28, 2019Aspirant
I have tried to attach a picture of the comega box. I can’t see any model number on it.
the Orbi was reset when we switched ISP. The firmware version is the newest one.