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Forum Discussion
Orbi AC3000 system constantly dropping Wifi
I've read through this board and have seen a few similar queries, but haven't found any answers to my issues in them so posting this. After much tweaking and fiddling with router and satellite lo...
I have the exact same problem. The router is dropping wifi on both PC and Apple products even when right next to the router. Very frustrating. I tried upgrading the firmware. that did not help at all.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Has a factory reset and setup from scratch been performed since last FW update?
Press the back reset button for 15 seconds then release.
bjvinton wrote:I have the exact same problem. The router is dropping wifi on both PC and Apple products even when right next to the router. Very frustrating. I tried upgrading the firmware. that did not help at all.