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Forum Discussion
Bettylou2020
Aug 21, 2020Aspirant
Orbi AC3000
I’m trying to set up and i get to where the router tries to join the Orbi WiFi address but it can’t connect and doesn’t come up on my WiFi settings?
FURRYe38
Aug 21, 2020Guru - Experienced User
Are you using a wired PC and web browser to setup the RBR?
Bettylou2020
Aug 21, 2020Aspirant
No, Using the app
- MstrbigAug 21, 2020Master
I know it can be frustrating.
Start again:
reboot ISP modem/router, reset Orbi router before connecting to ISP router, connect Orbi to ISP router and turn on, run the app to configure the Orbi router, following the instructions. This should get you setup, unless you are having an issue with WIFI on the device you are using for setup.
- Bettylou2020Aug 21, 2020AspirantI added a pix of the error. I reset router and orbi multiple times. I don’t get the orbi WiFi choice in my WiFi settings
- MstrbigAug 21, 2020Master
Bettylou2020 wrote:
I added a pix of the error. I reset router and orbi multiple times. I don’t get the orbi WiFi choice in my WiFi settingsUsually unable to join means wrong username and password. Default username is admin and the password is password
- FURRYe38Aug 21, 2020Guru - Experienced User
Please try with a wired PC or laptop or wireles laptop and web browser...
Bettylou2020 wrote:
No, Using the app- Bettylou2020Aug 21, 2020AspirantI don’t know how to set up with a laptop? I don’t think they gave that option in the set up instructions.
- MstrbigAug 21, 2020Master
Bettylou2020 wrote:
I don’t know how to set up with a laptop? I don’t think they gave that option in the set up instructions.To install and manage your Orbi WiFi System, launch a web browser from a computer connect to your Orbi network and visit www.orbilogin.com.