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Forum Discussion
jfjoyner
Dec 14, 2022Aspirant
ORBI admin login no longer works RBRE960
Everything was fine a few weeks ago when I last opened the ORBI app. Although the network is working, now ORBI doesn't recognize the admin login credentials. I see there was an app update. Why did th...
CrimpOn
Dec 14, 2022Guru - Experienced User
jfjoyner wrote:
Everything was fine a few weeks ago when I last opened the ORBI app. Although the network is working, now ORBI doesn't recognize the admin login credentials. I see there was an app update. Why did the update wipe everything clean (password, users, and security questsions)? It's pain in the ass to do a factory re-install.
My experience with the Android version of the Orbi app has been that often when the app updates, I have to enter the Netgear account login information again (which reminds me how complicated that password is to enter on a cell phone screen). Nothing on the router has been "wiped clean".