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Forum Discussion
orbi admin password recovery problems (can't reach login screen)
Hello, I forgot my orbi admin password. i am trying to follow recovery steps, but when I go to orbilogin.net or routerlogin.net, the webpage brings up a disney splash screen/advertisement window. if...
Was this ever resolved without a factory reset?
My Orbi has been working fine and suddenly I cannot log on with my Admin password which i have saved in a password manager. I have had to rest the password in the past so the questions are set up but similar to this string I always get a 400 Bad Request when I try to use the site to reset the admin password.
Netlook wrote:My Orbi has been working fine and suddenly I cannot log on with my Admin password which i have saved in a password manager. I have had to rest the password in the past so the questions are set up but similar to this string I always get a 400 Bad Request when I try to use the site to reset the admin password.
Have you tried typing in the password that was saved in the password manager?
(I ask because I am tempted to install a password manager and am wondering if there are an "gotcha's" in store. Such as under certain circumstances the manager "forgets" or loses the connection between web site and password.)
Just clarify, you are on the screen (attached) which pops up after the user password input is rejected three times, correct?
After entering the serial number, THEN the 400 Bad Request screen comes up?
Initially I was trying to log on to the Orbi App. The app does not recognize my Admin password though everything was working 4 days ago.
You cannot reset the password from the ORBI app. There are directions that tell you to go to routerlogin.net. There are also about 2 other URLS you can use to access the router though the brower in addition to the IP address. The same thing happens to me all 4 ways.
When I do that it pops up a window about CIrcle and when I close that it goes immediately to the 400 message. It will not load the first page at all so I can even choose to recover/reset the admin password.
Thsi page used to load fine as I had to recover the Admin password one time previously.