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Guytech's avatar
Guytech
Apprentice
May 03, 2017

Orbi and Bose Soundtouch

Since the last software update to  V1.9.1.12 I have issues controlling my Bose WiFi systems. If the device is connected to a satellite, I cannot control it with a device connected through the router and vice versa. Switching beamforming and MU-MIMO on or off did not change it. Switching satellites off so that only the router works resolves it. Very frustrated...

Troubleshooting

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    May 05, 2017

    Hello guytech

     

    so anytime a unit is connected to a satellite you can not control it?

     

    DarrenM

    • Guytech's avatar
      Guytech
      Apprentice
      May 05, 2017

      Hi Darren

       

      Yes, you are correct. At startup the Bose app keeps restarting at 3-4 second intervals. I tried several different things. I eventually deleted the Bose apps on my computers and reinstalled it. Up to now this seems to have resolved the problem. I cannot explain why it seems that  the software update changed it's functionality.