NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
crocs
Jun 11, 2019Follower
Orbi and bt home hub
i am trying to connect my new Orbi wifi system to my bt home hub (5) i tried turning the bt wifi off - but then i couldnt get on the internet asn it said it was not secure - how can i help that pleas...
plemans
Jun 11, 2019Guru - Experienced User
If you're running them both in router mode, you'll be in a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
You can put the orbi in AP mode to avoid this.
I would shut off the wifi to the bt router as the orbi is tri-band. Having the wifi on the BT router will only add interference to the orbi devices.