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yammahaw's avatar
yammahaw
Follower
Dec 10, 2019

Orbi and Cneturylink Fiber

Current configuration:

 

Internet - 1 GB symetrical Fiber Internet

Network equipment: Orbi RBK53 

 

ONT > ORBI System

 

Issue

 

I have an orbi system in my house and the issues I am experiencing is I have to constantly restart the system due to download and upload speeds being less than optimal. Currently on 5gHZ band I am getting like 100 down and 40 up. The speeds are slightly better when I run the speed test through the orbi system itself but no where near the 1 GB speeds. Has anyone else experienced this? 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP ONT the NG router is connected too?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

     

    Has a factory reset and setup from scratch been performed since last FW update?