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Forum Discussion
ableman42
Feb 11, 2019Guide
Orbi and Epson XP620
Everythings working great with new mesh/satellite- except my Epson XP-620 doesn't even see the router as an option to connect to. When I do the wi-fi wizard it only brings up the old router as an opt...
- Feb 12, 2019
It's resolved.
I reset the printer to original the original network settings, and a bunch of routers (including the key one) showed up.
No idea what was actually the problem, but this worked.
FURRYe38
Feb 11, 2019Guru - Experienced User
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
What WPA security modes are you using? Try WPA/TPIK first to see if it will connect then try WPA2 and AES only.
ableman42 wrote:
Everythings working great with new mesh/satellite- except my Epson XP-620 doesn't even see the router as an option to connect to. When I do the wi-fi wizard it only brings up the old router as an option.
FYI phone and Roku are set up feet away and get full wifi signal.
Appreciate advice.
I did see similar posts but most were older and didn't mention the 'not even seeing the router' problem.
Thanks,
Sean
ekhalil
Feb 12, 2019Master
I think the issue is that Orbi is transmitting on 2.4 GHz wifi channel that the printer does not support. If you have set the 2.4 GHz to Auto then it can be that Orbi is using channels 12 or 13,..... which many devices don't support.