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Forum Discussion
orbi and fibre broadband
Hi, I've been using my orbi setup for about 18 months now with 'normal' broadband. Today I've just upgraded to fibre broadband and was expecting to be able to just 'plug n play' and orbi would be up ...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Has the ONT and Orbi router both been powered OFF first, then power ON the ONT, let it sync, then power ON the Orbi router?
Any prior ISP configurations with last service? If so, might try a factory reset and setup from scratch if power cycle method fails.
Thanks for the reply. My orbi is the RBR30, I think. An older version not on the drop down list.
The newly supplied fibre router is a FRITZ!Box 7530, which was configured by my isp to automatically connect to them.
I’m pretty stupid when it comes to networking stuff!
Yes, everything has been restarted. I let the Fritz get up and running and connect, then powered up the orbi, and nothing.
The newly supplied fibre router is a FRITZ!Box 7530, which was configured by my isp to automatically connect to them.
I’m pretty stupid when it comes to networking stuff!
Yes, everything has been restarted. I let the Fritz get up and running and connect, then powered up the orbi, and nothing.
Possible you may have a conflict in IP addressing since the modem has a built in router.
Modem Combo Units:
This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopTry Option #2, or #3
TrevReav wrote:
Thanks for the reply. My orbi is the RBR30, I think. An older version not on the drop down list.
The newly supplied fibre router is a FRITZ!Box 7530, which was configured by my isp to automatically connect to them.
I’m pretty stupid when it comes to networking stuff!
Yes, everything has been restarted. I let the Fritz get up and running and connect, then powered up the orbi, and nothing.Thanks for the replies everyone - new day, new challenges for me!
You're all a lot more knowledgeable than me, and using phrases like NAT, DMZ, IP Pass through mean nothng to me!
The big problem I have is that I've lost my original set of instructions on how to set the Orbi up, and I'm flying a bit in the dark.
So from what I can gather - try and disable the WiFi on the Fritz!Box, and restart everything again?
Thanks again everyone.
Yes.
Can the modem be bridged? Might ask your ISP about this.
Having two routers online will be problematic. You need to get to having just 1 router online. You may want to set up the Orbi system in AP mode as seen in the links for option #3.
TrevReav wrote:
Thanks for the replies everyone - new day, new challenges for me!
You're all a lot more knowledgeable than me, and using phrases like NAT, DMZ, IP Pass through mean nothng to me!
The big problem I have is that I've lost my original set of instructions on how to set the Orbi up, and I'm flying a bit in the dark.
So from what I can gather - try and disable the WiFi on the Fritz!Box, and restart everything again?
Thanks again everyone.