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Forum Discussion
Zoethedog
Feb 11, 2018Guide
ORBI and horible streaming media performance.
Hi, To Orbi support, do you ever intend on fixing these units so that streaming media can actually work longer than 4 minutes, or I just have to chalk this up as a terrible purchase wasting abou...
tsig
Feb 12, 2018Luminary
I can stream both plex and Sling tv all day, both wired and wireless no problem. Perhaps the issue isn't entirely the router.
- ZoethedogFeb 12, 2018Guide
Thanks for the reply. It is a problem with this router, and yes some devices are fine such as roku. Other devices get kicked on and off constantly. My past router did not do this, but had a smaller range. This problem has been report ad nausium here. I've had contact with support about Amazon echo getting dropped repeatedly, and that seems to have been made better with the last update and a few suggested advanced setting changes, which are not documented anywhere so I think we can assume here a work around. I am not a tech noob, and I know how to drill down through variables to pinpoint issues. So, when several devices exhibit the same behavior we can probably rule out individual devices. When the internet speed and reliability test with high results, we can rule that out. When a device that is known to be problematic exhibits the same problems that others keep reporting without resolution I think we can safely assume from where that problem originates. All I want to know, and I'm sure others do too, is if this expensive p.o.s. is going to be fixed or do I junk this system and resolve to not purchase from this unreliable brand again. Cheers.
- JoeCymruFeb 12, 2018Virtuoso
Not wanting to teach my grandmother how to suck eggs, just curioious. Is fast roaming enabled or disabled? How is the backhaul doing? How many satellites do you have? Are you in a star or daisy chain mode? What is the signal strength 15' away from router and each satellite? Can you see it drop and reappear? It seemed to me that the .18 changes affected some people dofferently. Did you try to go back to old firmware?
- ZoethedogFeb 12, 2018GuideJoe, thanks for this. I will look into this tonight when home. It would be wonderful if there was a resolution!