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Forum Discussion

Bigguy1's avatar
Bigguy1
Aspirant
Apr 18, 2019
Solved

Orbi and iOS compatible?

Having trouble with all ios and tvOS devices since I installed orbi: phones, iPads, Apple TVs. Cannot download apps, HBO GO and Netflix media wont play, Apple Music won’t play. Running on v2.3.1.4...
Troubleshooting
  • FURRYe38's avatar
    FURRYe38
    Apr 18, 2019

    Try setting a custom DNS address of 1.1.1.1 and 9.9.9.9

     

    Orbi is iOS compatible. 

     

    Has the ISP modem and Orbi been powered off for 1 minute then power ON the modem and let it sync then power ON the Orbi base and then try? 

     

    The Orbi is directly connected to the modem correct? 

     

Bigguy1's avatar
Bigguy1
Aspirant
Apr 18, 2019
Correction, it’s amazon prime media that will not play on Apple devices. Netflix works just fine.