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Forum Discussion
mljones6
Apr 03, 2018Aspirant
Orbi and Lennox iComfort thermostat
I've just had a new Lennox iComfort thermostat installed, and it will not connect to Orbi. The thermostat will connect to my iPhone hotspot, but not Orbi. The thermostat shows a good WiFi signal fro...
FURRYe38
Apr 03, 2018Guru - Experienced User
What model Orbi system do you have?
What FW version is loaded?
Try setting a temporary OPEN on the Orbi router and see if the device will connect. Then set WPA and TPIK and see if the device will connect. Then try WPA2 and AES only. Any of these connect?
Disable Beamforming, MIMO, Daisy Chain and Fast Roaming and test.
I would check with the device Mfr help and info regarding this. See if they have any known issues with NGs Orbi systems.
- nbuubuJun 01, 2018Guide
I have the same setup, with the Lennox iComfort, and ever since the latest forced Orbi firmware it won't connect at all. I reset the wifi password to be super simple with no special characters after reading the iComfort has issues with those, and it connected once for about an hour last night before failing to connect again all day today.
For me this is a fairly recent thing, coinciding with the newest firmware. I think it broke something.
- tsigJun 01, 2018Luminary
wonder if it could be a 2.4ghz channel issue.
- nbuubuJun 01, 2018Guide
I have daisy chain, MIMO, fast roaming, and beamforming all disabled, and it still refuses to connect (or does so intermittently).
The only option I had enabled when the iComfort was working, was daisy chain. It had no issues. But since the latest Orbi update the iComfort panel would actually detect three separate SSIDs for my network. Noticed the same thing on a New 3DS system ... three separate SSIDs when there should only be one, but at least the 3DS was able to connect.
Figured that might be a problem, so I disabled daisy chain. Now the devices only detect one SSID as they should, but the iComfort thermostat still won't connect to Orbi.