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Forum Discussion
Orbi and Lennox iComfort thermostat
I've just had a new Lennox iComfort thermostat installed, and it will not connect to Orbi. The thermostat will connect to my iPhone hotspot, but not Orbi. The thermostat shows a good WiFi signal fro...
I just solved this problem by going back one version of firmware in my Orbi.
for me, this is where I was able to get a previous version
https://www.netgear.com/support/product/RBR20.aspx#download
then I logged into my system
Advanced > Administration > Firmware Update
Then click Browse, and search for the firmware file that you downloaded
Make sure that you select the device then click Update
Thanks for letting us know...
sc13 wrote:
I just solved this problem by going back one version of firmware in my Orbi.
for me, this is where I was able to get a previous version
https://www.netgear.com/support/product/RBR20.aspx#download
then I logged into my system
Advanced > Administration > Firmware Update
Then click Browse, and search for the firmware file that you downloaded
Make sure that you select the device then click Update
Back to the drawing board. Going back one version worked until the auto update [which can't be changed] changed it back to the latest version. I was on the phone with Netgear for awhile, but still haven't resolved the issue. Same situation here, no problem connection the thermostat to my iphone.
I solved my problem a long time ago since my original post. I can't remember exactly what I did, but I do know that I googled the issue and a remedy was posted. As I recall, I had to go into Orbi's advanced settings to deselect some settings. Sorry I'm not much help.
Solved the problem. Took Orbi out of the loop. I had another wifi network available and it has been working very well. Don't know why Lennox and Orbi can't get along, but I am tired of trying to figure it out.