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Forum Discussion
Solved
ORBI and NEST Hello
I was using a beta version software on my orbi and the beta test was complete so i upgraded the firmware to 2.2.1.210 and ever since my NEST hello goes offline a few minutes thru out the day and nigh...
I ended up using a WiFi extender that I had laying around. It is a Netgear EX6100 and using it in extender mode and using the fast line to the router on 5 ghz band, that leaves me using the 2.4 ghz band to the Nest Hello which for some reason it likes only using that. When using the fast lane you have to choose which band you want to talk with the router and then the other band are for your devices. Since I have done this I have not had any discounts from the internet.
I currenlty am using a Netgear CM1000 cable modem thru Cox communications.
The Orbi is in Router mode.
1750 square feet is the home size. The router is located in my office which is in the front of the house and is located 6 feet away the NEST hello. The satellite is about 25 to 30 feet away. One satellite is used RBS50.
I am using Auto I can try switching.
Lots of WiFi neighbors by 8 to 10.
Using WPA2-PSK (AES)
I currently have unchecked Enable Implicit Beamforming and Enable MU-MIMO
I can try missing around with the daisy chain, but don't think that matters to me as i only have the one satellite.
Yes I have done a factory reset and set up, which is not fun.
Lets try enabling Beamforming.
You can try and run a test. Turn OFF the satellite while working with the camera to ensure it's getting connected to the main router first. If you can get it connected well, then turn on the satellite later.
I actually had on beam forming in the beginning and then turned it off and tried it and then turned off MU-MIMO. I am thinking of turning off or unchecking the fast roaming but don't think this is a problem because the router is 6 feet away from the nest and satellite is far away in the back of the house. When checking the satellite i have never seen the nest hello connected there.
Try this, set WPA to disabled temporarily. See if the NEST will connect. If so, try WPA and Auto. Not WPA2.
The NEST Hello is connect to the ORBI most of the time but every so often it disconnects for a few minutes and then connects again.