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Forum Discussion
CP5262
Aug 03, 2020Aspirant
ORBI and Nest Thermo
Nest therostat cannot see ORBI RBR 40 network. I've read putting it in AP mode solves the problem. but when I put ORBI in AP mode I lose all wifi. My fix was to reset orbi to factory settings and ...
CP5262
Aug 04, 2020Aspirant
no. arris is set to bridge mode. im weary of turning orbi to AP again cause everything goes down - no wifi and i dont have the time to reset again right now. arris is #VG2482AC. not really sure where to go from here.
CrimpOn
Aug 04, 2020Guru - Experienced User
Thanks for the information about the Arris. The VG2482AC product is indeed a "modem/router/WiFi" device (all in one).
When this device is in "bridge mode", then the Orbi must be in "router" mode. Putting the Arris in bridge mode should automatically disable the router, DHCP, and WiFi functions of the Arris. (The WiFi lights on the front panel are OFF, correct?)
I would love to discuss at which point in the setup process things "go wrong", but I need the exact model of Nest thermostat to find the installation instrucions on line.
- CrimpOnAug 04, 2020Guru - Experienced User
It appears that there are a bunch of model numbers (SKU's) for Nest thermostats:
https://en.wikipedia.org/wiki/Nest_Learning_Thermostat
This is probably something that was printed on the box (that has long since been thrown away) and may be printed on a product label inside the Nest. (Mine has not been off the wall for so long that I have forgotten how to remove it.)