I have just purchased the Orbi system. Prior to the Orbi I had two Netgear EX6200s and one EX6100 range extender. One EX6200 and the EX6100 have security cameras connected to them (Logitech alert) and worked perfectly connecting to the other EX6200 which was connected wirelessly to my router so I could view the camera feed on my computer. I have replaced one EX6200 with the Orbi satellite. I have reset the one remaining EX6200 and the EX6100 and connected them to the Orbi satellite. Logic tells me that the cameras should work as before but they dont. I get no video feed as before. Has anyone got any suggestions on what the problem might be?

Hello Phydauxs Are the cameras still on the extender or they connected to the orbi network? Did you reserve the IP address of the cameras on orbi? DarrenM

Thanks for the reply Darren. Firstly, cameras are connected to EX6200 Extender. I havent reserved IP address for anything (not sure how to do it if it needs to be done). Just an update since last week. I have managed to get the feed from the cameras on devices that are connected wirelessly to the Orbi ie my phone and Surface pro. What I havent been able to do is get the feed on my desktop computer that is connected to modem via ethernet (Orbi is connected to modem via cable). The modem includes a wireless router and I have turned the wireless off so that it doesnt conflict with the Orbi. The modem seems to be sending the signal to the orbi but not the other way around as I have two other cameras connected to modem via POE and they are appearing on wireless devices via Orbi. I imagine that its just a setting on the modem or Orbi that needs to be enabled or disabled but have no idea what that might be. Any further thoughts?

phydauxsBased on your description, you have two devices acting as routers: your modem and the Orbi. This would explain why your desktop (connected to modem) cannot see anything connectied to Orbi. If Orbi is in rotuer mode, it will treat anything connected to your modem as being on the Internet and the firewall will block access to devices on the Orbi WiFI. You should set Orbi into Access Point mode, then all devices behind your modem will be visible to each other. (Or you could bridge your modem, but this might be more complicated.)

Thanks. I thought by turning the wireless off on modem I was turning the router part of modem off leaving just the Orbi? I'm willing to try your suggestion but dont know how to change Orbi to Access Point? If I do change from router to AP wont it imapct the Orbi Satellite and my ability to connect over wifi? Wouldnt it be better to turn router off on modem?

To enable access point mode, see page 83 of the user manual. This will not impact your satellites nor your ability to connect via WiFi. It will result in your devices obtaining new IP addresses, which will be provided by your modem instead of Orbi. You might need to power-cycle all your devices to make sure all have current IP addresses. Manual is here:http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf You could turn off your modem's router function. Normally this is called "bridge mode" or "transparent bridging." Whether you can do this, and how it's done, depends on your Internet service provider and the modem make and model you have. If you do this, you will need to move any devices you have connected to the modem over to the Orbi.

Orbi and Netgear EX6200 / EX6100 range extenders connected to security camers

14 Replies

DarrenM
Sr. NETGEAR Moderator
Aug 07, 2017
Hello Phydauxs

Are the cameras still on the extender or they connected to the orbi network? Did you reserve the IP address of the cameras on orbi?

DarrenM
- phydauxs
  Tutor
  Aug 07, 2017
  Thanks for the reply Darren. Firstly, cameras are connected to EX6200 Extender. I havent reserved IP address for anything (not sure how to do it if it needs to be done). Just an update since last week. I have managed to get the feed from the cameras on devices that are connected wirelessly to the Orbi ie my phone and Surface pro. What I havent been able to do is get the feed on my desktop computer that is connected to modem via ethernet (Orbi is connected to modem via cable). The modem includes a wireless router and I have turned the wireless off so that it doesnt conflict with the Orbi. The modem seems to be sending the signal to the orbi but not the other way around as I have two other cameras connected to modem via POE and they are appearing on wireless devices via Orbi. I imagine that its just a setting on the modem or Orbi that needs to be enabled or disabled but have no idea what that might be. Any further thoughts?
  - st_shaw
    Master
    Aug 07, 2017
    
    phydauxsBased on your description, you have two devices acting as routers: your modem and the Orbi. This would explain why your desktop (connected to modem) cannot see anything connectied to Orbi. If Orbi is in rotuer mode, it will treat anything connected to your modem as being on the Internet and the firewall will block access to devices on the Orbi WiFI.
    
    You should set Orbi into Access Point mode, then all devices behind your modem will be visible to each other. (Or you could bridge your modem, but this might be more complicated.)

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Orbi and Netgear EX6200 / EX6100 range extenders connected to security camers