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Forum Discussion
Orbi and New Nest Hello
Just replaced Ring Pro doorbell with Nest Hello doorbell. Then found out it's not compatible with most of the Orbi products! Why won't Orbi work with Nest and is there an immediate fix coming our way...
You will need to contact the NEST Mfr to see if they are aware of some of there products not working with the Orbi system. Its there job to update and develop there products and test and find issues and if there is a collaboration, then they and NG can work together to fix issues.
I have 2 NEST controllers and they work find with my system.
Try disabling Beamforming, MIMO, Daisy Chain and Fast Roaming and test with your devices.
Contact the MFr of the device and ask for additional help and info.
Thanks for your suggestions. Apparenly the new Nest Hello and several of the Nest Cameras so not work well with mesh wifi systems and Orbi is one of them. I've talked to very senior tech support at Nest and they seem to be looking to Netgear for a fix. I hope they colloborate and get this fixed for the long haul.
The suggested fix does not repair the issue with Nest Hello but may with some fo the other products. Thanks again!
At least it's known to them and I'm sure they will work with NG to get it fixed.
Good Luck.
The Orbi isn't a 'true' mesh networking system so it shouldn't be exhibiting the typical issues that you'd find with say a Velop or similar. That it works fine with a Google Wifi, which is a 'true' mesh networking system is interesting too. That said, I'm receiving a Hello on Friday and will post here if it works fine or what steps I took to get it to behave.
Thanks for your input. Just to be clear, Nest senior Support folks said the Hello will NOT work with the Google Home WiFi because it is a mesh network setup. Good luck with the new Hello, when it worked for a few minutes, the video was cystal clear and the audio the same!
- I found that Nest Hello will connect to ORBI base unit but not satellite.