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bent69's avatar
bent69
Aspirant
Aug 02, 2021

orbi and nighthawk

I got rid of my FIOS cable modem and now am using Orbi as my main router and a nighthawk in AP mode. Nighthawk network has a different name. For some reason, Orbi keeps kicking the 2.4Ghz band of the nighthawk offline. This causes certain devices that are only compatible with 2.4 Ghz type networks offline as well. The 5ghz stay on. This only started happening when I switched from FIOS cable modem to my own Orbi. The nighthawk was always there in A/P mode. Is this familiar to anyone? Any potential solutions?

Thank you all in advance for your input! 

13 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 02, 2021

    What Orbi and Nighthawk model units do you have? 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Aug 02, 2021

        What Firmware version is currently loaded?
        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? The RBR is not a modem.

         

        Ensure the R7800 is using far separate channels on 2.4 and 5Ghz from what is used on the RBR50. 

        What is the distance between the R7800 and RBR50? 30 feet or more is recommended.