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Forum Discussion
goblea
Mar 29, 2020Star
Orbi and Sky Q
I am having lots of connectivity issues with my Sky Q and sky minis in my house, has anyone got any work arounds or setup tips. I have no option for fixed cabling and my setup is a Sky router with m...
CrimpOn
Mar 29, 2020Guru - Experienced User
There have been a number of posts about SkyQ in the past. (There's a search box in the upper left part of the web page.) Maybe one of those posts relates to your issue?
goblea
Mar 29, 2020Star
Thanks I’ve been through the posts and most say go wired which isn’t an option due to house layout. I have followed some suggestions but not working for me.
- tricky01Aug 23, 2020Aspirant
I'm having similar problem, and as you, not able to go to ethernet. I have to say this thread on here (or at least the original post) was most similar to my sitaution, so annoying that Netgear prevent replying in older threads like that.
I got a Sky Q booster from Sky under the impression it would boost the hidden Sky Q mesh so that I'd get better signal out in our conservatory where things stream ok but it's very slow to respond to remote instructions that involve fast forwarding or rewinding. My home wifi via Orbi is plenty strong in the conservatory so it's clearly a Sky Q mesh problem.
So the Booster arrived, I followed the instructions to pair it to the main Sky Q box, but it just caused major problems across Sky Q. Each box would *either* have a tick on 'connection to Sky Q box' OR on 'Network Connection'. After lots of resetting and restarting the booster and all Q boxes (both mini boxes and main box), still no help. I started getting DHCP errors when setting up mini boxes which I thought might be the Booster trying to do too much, so I decided to try to connect my laptop to the Booster via Ethernet and have a look at settings. I was very surprised then to find the Orbi settings page when connected to the Booster. Rather than only extending Sky Q hidden network it seems it's just trying to repeat the Orbi signal. I suspect this is why the mini's were choosing between Sky Q OR Network connection.
I don't have any answers I'm afraid, except to say that I don't think Sky Q booster helps