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Forum Discussion
ORBI and SONOS - FW V1.12.0.18 does not work
iOS devices cannot connect to SONOS with a Boost wired direct to an Orbi router with the new firmware for Orbi - V1.12.0.18. Macs and PCs can connect. Has anyone else experienced this problem and ...
I have Sonos working perfectly with 12.0.18 using a Boost wired directly to the Orbi router. Sonos can sometimes have a problem with resetting IP addresses so I would advise setting up your Orbi network then removing the power to all your Sonos devices and then powering up starting with your Boost. Allow that a few minutes before switching on the ZPs. I am assuming in this that your basic Orbi setup is correct. Just to check, I assume that if it is set as a router that the modem is not routing. Also, I assume the Boost is connected to the router or the satellite.
Thanks for the reply Timch.
My system is connected as you set out in your note. I have restarted from the ground up (Boost then other Sonos units) but I still don't get a working system under iOS using the new firmware. Everything works using an HP laptop, a MacBook Air and an iMac - it just seems to be iPhones and iPads that cannot connect. If I revert to the previous firmware, everything works, including iOS devices.
For what it's worth, I have also reserved the IP addresses of all the Sonos units.