Orbi and the Arlo Q

Hi All Pls can I have some help. I have an orbi 50 with 6 satellites and all is working very very well (most of the time) with the exception of an arlo Q camera. The camera connects after setup ...

Troubleshooting

CrimpOn

Guru - Experienced User

Jun 23, 2019

JoshBear wrote:
Pls can I have some help. I have an orbi 50 with 6 satellites and all is working very very well (most of the time) with the exception of an arlo Q camera.

Six satellites, wow! Either a very large house, or perhaps some of the satellites are too close together? Does the Arlo Q fail if placed in different locations in the house? (or, the new Arlo Q for that matter).

I have no engineering knowledge of how the Orbi mesh works to control signal levels. As a hypothesis (which is probably entirely incorrect), suppose the Arlo connects to one satellite, but then the signal level from that satellite drops and the satellite thinks, "heck, the WiFi went away." Nah, probably not the case at all. Still, if it works on a different WiFi, maybe it works in a different location on the original WiFi, maybe even in a different part of the room.

JoshBear

Aspirant

Jun 23, 2019

Thanks for the reply. Yes a large house and one that has a couple of things that impact the Wi-fi signal e.g. a four oven aga that anything beyond struggled to get a signal before I got additional satellites. Also I have sky q mini boxes connected by network cable to some of the satellites which has been the only way to keep a stable connection.

If if the other suggestion above has no impact will try what you suggests.

Thanks

josh

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Orbi and the Arlo Q