NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
iayork
Oct 01, 2018Aspirant
Orbi and vertical signal
I just installed an RBR50 router and satellite to replace the Pace 5268AC AT&T fiber modem. Both router and satellite are on my main floor, and they seem to be doing very well on that floor. But they...
Blanca_O
Oct 07, 2018NETGEAR Employee Retired
Hi iayork,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
There is a new firmware released for RBK50. Kindly update the firmware to 2.2.1.210.
https://kb.netgear.com/000060273/RBR50-RBS50-Firmware-Version-2-2-1-210
Regards,
Blanca
Community Team
- iayorkOct 07, 2018Aspirant
Appreciate the replies, but none were helpful. My upstairs bedroom signal is still very slow with the Orbi in spite of (1) Great Orbi signal elsewhere in the house and (2) much better wifi signal from the original router in that area.
- FURRYe38Oct 07, 2018Guru - Experienced User
Did you teste with just the Orbi router alone while the satellite was turned off?
iayork wrote:
Appreciate the replies, but none were helpful. My upstairs bedroom signal is still very slow with the Orbi in spite of (1) Great Orbi signal elsewhere in the house and (2) much better wifi signal from the original router in that area.
- iayorkOct 07, 2018Aspirant
I did. It made no difference at all, surprisingly. In any case I have the original wifi turned off now and the signal is still relatively slow in that area only.
- Blanca_OOct 08, 2018NETGEAR Employee Retired
Hi iayork,
Have you tried changing the channel on the router? You may want to try to play around with the channels to see which channel is best to use.
Regards,
Blanca
Community Team- iayorkOct 08, 2018Aspirant
Thanks, I just tried varying the channels; I did find one that gives slightly better speeds to the rest of the house (e.g. 420 instead of 350 Mbps), but the problematic areas were basically unchanged, still 40 or less.
The change from high to low speed is quite abrupt as I enter the 2nd floor, making me wonder if there's some metal or other interference in a wall, but that doesn't explain why the old router was able to deliver 200 Mbps to the same place.