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Forum Discussion

AV8TR's avatar
AV8TR
Aspirant
Apr 27, 2018

Orbi and Xbox issue

Ever since a recent power failure, I am unable to download required files to play GTA on my xbox. Internet seems to work fine with all other devices. I connect wirelessly to my Orbi system. I have th...
Orbi and Xbox
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 27, 2018

Whats the Mfr and model of the ISP Modem that the Orbi router is connected too? Any build in router here.

 

Try connecting the xbox via ethernet cable to the router and see if you get anything. I would hold the power button on the front of the xbox untill it shuts off then turn back on after 5 seconds. Check networking status and advanced settings to see if it got an IP address and check xbox services. Also NAT should be OPEN. 

AV8TR wrote:

Ever since a recent power failure, I am unable to download required files to play GTA on my xbox. Internet seems to work fine with all other devices. I connect wirelessly to my Orbi system. I have the latest firmware on the router and both satellites. I'm think a setting must have changed during the power failure because prior to the power going out, my xbox worked fine! Any suggestions??

 

Thanks,

Ed