NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DannoUK's avatar
DannoUK
Aspirant
Oct 08, 2020

Orbi Android App connection issue

Hi everyone,

 

I've just picked up the Orbi RBK53 pack and am having some issues with the Android App.

 

I set up the RBK50 and satellites using my laptop and all is working ok after quite a few teething isses. The Orbi router is set in AP modfe as my Asus modem/router is handling DHCP.  The Orbi router has been assigned an IP address from the Asus which is not 192.168.1.1 as this is already in use by the Asus itself.

 

I have installed the Android app on my phone and made sure I am on the Orbi wifi network but it won't connect. I have a suspicion this is because the app is looking for the Orbi router on 192.168.1.1 which of course is the IP of my Asus. Is there anyway around this if this is the case? Seems a bit rubbish if you can only use the app if the Orbi router is set to the default IP.

 

Thanks

Dan